According to research by Advanced Market Analytics, the global market for help desk outsourcing is expected to grow at a rate of 5.5%. As businesses’ digital footprints expand, more businesses are relying on the IT help desk best practices of managed service providers (MSPs) to help navigate their increasingly complex digital environments. But when choosing […]
According to Backblaze, hard drive failures are up for the second year in a row, which can mean chaos for your business. When it comes to IT support, you will have to choose from break fix vs. managed services. Both can help a small business keep their IT up and running while sparing the expense […]
First things first, let’s cover what exactly Artificial Intelligence (AI) is… AI refers to machines that can perform tasks that traditionally required human intelligence, such as learning, problem-solving, and decision-making. With the ability to learn and think like humans, AI is transforming industries, enabling organizations like yours to gain an edge in today’s highly competitive […]
Most small and medium-sized businesses (SMBs) are stretched for time and resources, due to which they may end up rushing through process implementations, technology upgrades, and new hire training. Inevitably, this results in botched executions and a foundation that doesn’t support sustainable scalability. Sustainable scaling allows you to scale up or down as needed and […]
The capital city of Alberta, Canada, is home to a diverse range of industries, and Edmonton’s industries each utilize information technology (IT) to improve efficiency, productivity, and overall performance. Home to 1.4 million people, the province’s capital city is a major contributor to the country’s economy, and is one of the primary sources of energy […]
Your company operates in a turbulent business environment where new technologies are reshaping industries, customer preferences are evolving rapidly and geopolitical equations are shifting dramatically. If you’re struggling to adapt to these quick and challenging transitions, you’re not alone. To tackle these issues as soon as possible, some corporate executives resort to quick fixes that […]