Having the right experts by your side makes all the difference.
Reclaim your business’s productivity and simplify your monthly IT spend with our Edmonton IT support.
Why choose Yardstick Technologies for IT support services in Edmonton, AB?
Yardstick Technologies
1.5 Hours
Average resolution time for all IT issues
96.9%
Average CSAT rating
171+
Clients supported
Managed IT Support Services
At Yardstick Technologies we offer both fully-managed and co-managed Edmonton IT support services, depending on your preferences and unique business needs.
For one, fixed month-to-month fee, you’ll receive:
No matter if you run a medium-sized business, or require something more along the lines of Edmonton small business IT support, we have the right capabilities and expertise to enhance your day-to-day operations.
Network Support
We proactively monitor traffic flowing in and out of your network to ensure that no unauthorized users can gain access and steal information.
At Yardstick Technologies, we also maintain your network so that data is always accessible, thereby delivering a noticeable boost in productivity for the long term.
Our network support services also include:
Our network technical support can help your business achieve more network uptime, and therefore more work completed.
IT Helpdesk
If your business has employees who work from home, then you need a method of resolving your teams’ sudden IT issues so that they can return to helping your business grow.
Our helpdesk, helmed by experts, can assist with:
Speak to our IT helpdesk within minutes of an issue and resolve issues in as little as 90 minutes.
Cloud Backup and Disaster Recovery
One of the most valuable aspects of our managed IT support services is our cloud computing backup and disaster recovery capabilities.
We use enterprise-level backup software to safely store a copy of your important data in a secure location off-site.
If a disaster were to strike, resulting in the loss of your data, our backup response team immediately gets to work to restore your business information so that you lose nothing, and experience as little downtime as possible.
Schedule a consultation with us to learn more about our IT support and services.
Experiencing the same IT issues day in and day out takes a toll on your resources, employee morale and ultimately, your bottom line.
Witness a big uptick in your organization’s overall productivity when those recurring IT issues become a thing of the past.
Here at Yardstick Technologies, our Edmonton small business IT support services identify your most common IT-related problems by performing an in-depth examination of your network and getting to know your business operations in the role of an expert partner.
Try our managed IT services today, and see what a difference having the right experts on your side can make.
Yardstick stands out with our distinctive “More for Less” approach to IT support services.
Our team not only reacts to IT problems as they occur but proactively prevents issues from happening in the first place.
In addition, our Total Network Care program and dedicated vendor management relieve you of IT burdens, allowing you to focus on your core business functions.
We designed our IT support and services to maximize your business productivity.
Our proactive support identifies and resolves underlying IT issues that might slow you down.
Plus, our onboarding process allows us to provide tailored IT solutions, perfectly suited to your specific business needs and goals.
This customized approach minimizes downtime and boosts efficiency.
Our team of IT support specialists is dedicated to delivering fast, reliable service.
We aim to answer your call live every time, resolve issues in just 90 minutes on average, and work towards a 70% same-day support ticket closing rate.
Our commitment to your business means we strive for a smooth, uninterrupted IT experience for you.
Our IT support and services cover everything your business needs, from fully and hybrid managed IT solutions to cloud computing, backup, and disaster recovery.
Additionally, our Total Network Care program can be customized to fit your requirements, and we offer additional services like IT strategy and consulting and professional services.
Yardstick is committed to quality and transparency in our IT support. We operate under Service Level Agreements (SLAs) and offer fixed month-to-month billing for predictability.
Our customers have given us an average Customer Satisfaction Score (CSAT) of 96.9%, and we proudly manage over 6,533 desktops and over 600 servers for 150 customers.
Count on us to keep your IT running smoothly when you choose our IT support services.