Innovative Managed IT Services & Solutions in Red Deer

Making a difference through expertise and world-class customer service

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Alberta Businesses That Leverage Our Proven Digital Solutions & Technology Expertise

Transform Your Technology & Unlock Growth with Yardstick’s Managed IT Services

Yardstick Technologies, with a rich history of 15 years serving the Grande Prairie, Edmonton, Calgary, and Red Deer regions, stands as a reliable and experienced ally for businesses in today’s complex IT landscape. In an era where companies grapple with heightened IT challenges and omnipresent cyber threats, Yardstick excels in delivering cutting-edge, accountable IT and security solutions anchored in the concepts of digital transformation. Our mission is to ensure that your business remains both productive and fortified against the evolving landscape.

Our areas of expertise include:

IT Help Desk Support, Cloud Solutions, Technology Strategy, Network Security, Patching, Device Management, & more – reach out for an assessment today to address IT gaps and identify security risks.

Request a Quote for our IT Support and Services

What Local Businesses Say About Our IT Computer Support of Red Deer

Yardstick Technologies

IT Support in Red Deer

4699 61 St Unit 8,
Red Deer, AB T4N 7C9

 

Request a Quote: (844) 421-2367

Our IT Support in Red Deer by the Numbers

1.5 Hours

Average resolution time for all IT issues

96.9%

Average CSAT rating

171+

Clients supported

Why Yardstick’s Managed IT Services?

Managed IT Support Services

At Yardstick Technologies we offer both fully-managed and co-managed Red Deer IT support services, depending on your preferences and unique business needs.

For one, fixed month-to-month fee, you’ll receive:

  • A dedicated account management team
  • Backup and disaster recovery services
  • Annual IT budgeting and planning
  • Unlimited remote and onsite support

No matter if you run a medium-sized business, or require something more along the lines of Red Deer small business IT support, we have the right capabilities and expertise to enhance your day-to-day operations.

Network Support

We proactively monitor traffic flowing in and out of your network to ensure that no unauthorized users can gain access and steal information.

At Yardstick Technologies, we also maintain your network so that data is always accessible, thereby delivering a noticeable boost in productivity for the long term.

Our network support services also include:

  • Network cabling
  • Wireless networking
  • Monitoring from our Network Operations Centre (NOC)
  • Network infrastructure design, creation and deployment
  • And more

Our network technical support can help your business achieve more network uptime, and therefore more work completed.

IT Helpdesk

If your business has employees who work from home, then you need a method of resolving your teams’ sudden IT issues so that they can return to helping your business grow.

Our helpdesk, helmed by experts, can assist with:

  • Resolving day-to-day information technology issues
  • Troubleshooting hardware and software concerns
  • Consulting on business technologies
  • Network assessments
  • Immediate remediation of urgent problems

Speak to our IT helpdesk within minutes of an issue and resolve issues in as little as 90 minutes.

Cloud Backup and Disaster Recovery

One of the most valuable aspects of our managed IT support services is our cloud computing backup and disaster recovery capabilities.

We use enterprise-level backup software to safely store a copy of your important data in a secure location off-site.

If a disaster were to strike, resulting in the loss of your data, our backup response team immediately gets to work to restore your business information so that you lose nothing, and experience as little downtime as possible.

Want to Start Benefiting From Reliable Tech Support in Red Deer?

Schedule a consultation with us to learn more about our IT support and services.

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IT Network Support Edmonton

Modernize IT & Improve Productivity with Yardstick’s Managed IT Services

With over 15 years of experience serving a diverse range of businesses in the Red Deer, Grande Prairies, Edmonton, and Calgary regions, Yardstick Technologies is uniquely positioned to support your growth and optimize your IT processes at affordable rates. Our areas of expertise include IT Help Desk Support, Cloud Solutions, and Technology Strategy services. Whether your company seeks to completely delegate IT operations or enhance your in-house IT department, Yardstick Technologies will deliver the tailored solutions you require, benefiting your organization in several ways:

  • Strategic Partnerships: Yardstick’s Managed Services offer the opportunity for a strategic partnership, emphasizing long-term success over short-term gains.
  • Shared Understanding of Objectives: Yardstick focuses on developing a shared understanding of your business objectives, ensuring that IT services align with your goals and priorities.
  • Productivity Gains: By outsourcing certain IT responsibilities, you free up valuable time and resources, allowing your team to focus on strategic initiatives and innovations that add value to your customers
  • Cost Savings: Yardstick’s Managed Services offers the potential for substantial cost savings by mitigating expensive technological challenges and removing the need for an extensive in-house IT department.
  • Customer-Centric Approach to IT & Security: Yardstick’s team enables our customers to understand our services and capabilities, integrate them seamlessly with your existing digital environment, and configure them securely. We also identify and assess your security risks promptly, deploying measures like encryption and key management, identity and access management, security monitoring, and incident response.
  • Access to Advanced Technology: Partnering with Yardstick allows you to benefit from the latest IT advancements and features, which can help improve your customer experience, boost customer loyalty, and increase referrals.
  • Responsive Help-Desk Support: We deliver timely and effective assistance to our customers, resolving technical issues, providing troubleshooting guidance, and ensuring seamless operation of your IT systems to enhance overall user satisfaction and productivity.

Frequently Asked Questions About Our IT Support and Services

Yardstick stands out with our distinctive “More for Less” approach to IT support services.

Our team not only reacts to IT problems as they occur but proactively prevents issues from happening in the first place.

In addition, our Total Network Care program and dedicated vendor management relieve you of IT burdens, allowing you to focus on your core business functions.

We designed our IT support and services to maximize your business productivity.

Our proactive support identifies and resolves underlying IT issues that might slow you down.

Plus, our onboarding process allows us to provide tailored IT solutions, perfectly suited to your specific business needs and goals.

This customized approach minimizes downtime and boosts efficiency.

Our team of IT support specialists is dedicated to delivering fast, reliable service.

We aim to answer your call live every time, resolve issues in just 90 minutes on average, and work towards a 70% same-day support ticket closing rate.

Our commitment to your business means we strive for a smooth, uninterrupted IT experience for you.

Our IT support and services cover everything your business needs, from fully and hybrid managed IT solutions to cloud computing, backup, and disaster recovery.

Additionally, our Total Network Care program can be customized to fit your requirements, and we offer additional services like IT strategy and consulting and professional services.

Yardstick is committed to quality and transparency in our IT support. We operate under Service Level Agreements (SLAs) and offer fixed month-to-month billing for predictability.

Our customers have given us an average Customer Satisfaction Score (CSAT) of 96.9%, and we proudly manage over 6,533 desktops and over 600 servers for 150 customers.

Count on us to keep your IT running smoothly when you choose our IT support services.

That Trust Our Red Deer IT Support Specialist Team