Streamline network design, support, and security with our network support and maintenance services in Edmonton.
Why choose Yardstick Technologies for network support in Edmonton?
Yardstick has provided our IT support for the past couple of years, and we are still very happy with the service that they provide. They have always been prompt and skilled at resolving any issues we have and guiding us in how we can resolve similar issues in the future. They take great care of us and I wouldn’t hesitate to recommend their services to any other business looking for IT support.
Our organization has been with Yardstick for about a year now and their conduct and professionalism has been top notch. Support issues are usually resolved in a day. The staff are always friendly and ready to assist. They are also not afraid to make suggestions on how we can improve our IT solutions.
We are very pleased with the service and response provided by Yardstick. As a network professional, high standards have been set for Yardstick for service, response and resolution of issues. The team at Yardstick have met them every time. Their professionalism and technical skills meet them everytime giving me peace of mind that our network and staff are in good hands.
It’s been great to work with Yardstick over the past 12 years. They have a great team who area always professional and helpful. They give you advice to improve your computer environment and have become our trusted advisors.
We have been with Yardstick for the past 2 years. They have been professional, responsive and provide good quality for good value for our organization.
I’d highly recommend them to anyone looking for a IT support company for SMEs.
Average resolution time for customer concerns
Average customer satisfaction (CSAT) rating
Workstations assisted by our network support specialists
Customizable Network Support Services
As one of the leading networking companies in Edmonton, we offer a full suite of business network support services, eliminating the need for multiple vendors.
Our network support services include the following:
Proactive Network Monitoring and Alerting
To improve the overall performance of your computer network in Edmonton, IT support must be reliable and proactive—things Yardstick Technologies takes seriously.
Our network support services continuously monitor the health of your infrastructure, including:
Achieve your business goals faster with 24/7/365 visibility on your IT infrastructure’s condition today.
Leverage Insight from Network Support Experts
With our in-house teams of computer network support specialists and network support technicians, you can find the right combination of network support services for your company.
With our experience as network consultants for small and medium-sized businesses, we can help you with:
If you’re still looking for “computer consulting companies near me,” look no further. Our computer network consultants are ready to keep your network at peak performance.
Set Up And Maintain a Cybersecurity Strategy
In today’s Digital Age, robust network security equates to protecting your clients and your reputation.
As a leading provider of network support services, we can help you boost your network security through:
Receive the all-around support you need to keep your computer network safe and secure with one of the top networking companies in Edmonton.
Minimize Your IT Infrastructure Downtime
As the provider of network support Edmonton businesses trust, we help keep your IT infrastructure online—even after a disaster.
Whether from cybersecurity attacks or natural calamity, our support company will mitigate your losses through:
Our team of network support technicians is equipped to respond to service calls, helping you bounce back quickly after a disaster.
Our IT network support services revolve around understanding your organization’s unique:
As a result, we’re able to offer personalized services that many other providers don’t offer. With us, you gain:
Customizable IT Solutions
Experience a new tier of network support, one that revolves around your business, and its processes.
With help from our network support specialists, every aspect of your IT infrastructure, from hardware, software, and your network, is crafted to meet your demands.
In-Depth Onboarding Process
Our network support specialists start with a study of your company, knowing when and where to deliver the network support you need for ongoing growth.
Get the services that fit your business needs with our flexible network support services today.
Our network security services and network support capabilities are backed by over a decade of experience.
For years, we’ve been serving local businesses as a trusted provider of computer network support across Edmonton.
Total Network Care (TNC)
We keep your business on track with objectives, technology upgrades, and infrastructure capabilities with dedicated account managers who understand technology and your business model.
With us, you can rest assured knowing that we:
Best of all, our TNC program covers all technology within your environment. With varying service packages, you only pay for what you need when you need it.
Bring balance back to your infrastructure and IT costs with our tried-and-true Edmonton network support.
With us, you benefit from the following:
Our support services are guided by service level agreements (SLAs), ensuring fixed monthly billing with no hidden charges.
Personalized IT Strategies
Our network support and services improve the short and long-term growth of businesses.
By addressing your most pressing IT issues head-on, we can remediate many of the inefficiencies that your business is confronting while ensuring your infrastructure maintains ongoing alignment with its goals.
The Yardstick Advantage
Tired of recurring issues sapping your productivity?
Minimize your downtime and improve organizational productivity with our network services company today.
Yardstick’s IT network support is unparalleled due to our unique “More for Less” approach.
We cover all technology within your environment under our Total Network Care program, with a focus on proactivity rather than just reactive support.
This means we’re not only solving your current network issues, but also preventing future ones, maximizing your uptime.
Our network support services are designed to boost your business operations by maintaining a robust and reliable network infrastructure.
We use a proactive approach that reduces recurring network issues that could impact your productivity.
In addition, our vendor management takes care of third-party relationships, freeing up your internal resources for other essential tasks.
When you choose Yardstick, you’re choosing IT network support that’s committed to understanding and serving your specific needs.
We have an average issue resolution time of just 90 minutes, demonstrating our dedication to swift and effective problem-solving.
Our clients are highly satisfied with our business network support, and our 96.9% average CSAT serves as proof of that.
Our network support services include our unique Total Network Care (TNC) Program, designed to provide comprehensive network support that fits varying client needs.
We also manage third-party relationships for you, offer proactive support to prevent issues before they occur, and maintain a laser-focused approach on your unique needs.
Quality is always at the forefront of our network support services.
We operate under strict SLAs and offer fixed month-to-month billing to ensure transparent, predictable support.
Our strong focus on customer relationships and satisfaction further validates the premium quality of our network support services.