Businesses often face a wide range of IT problems along their journey.
For example, a small business may lean on business leaders who perform multiple roles, while a large business may be falling behind on regular maintenance as scaling occurs. Whatever the reason may be, problems with IT are a phenomenon in business that will continue to occur.
To learn more about these common technology issues in business (and how to solve them), continue reading this blog for insights that many businesses don’t know.
The 6 Most Common IT Problems in Business
Technology issues in business can cause slow performance, increased cyber attacks, or worse, the exposure of trade secrets and sensitive customer information. Given the security risks that large, medium and small businesses face, it’s advantageous to understand common technology problems, and how to solve them. Among the top six IT problems include:
1. Use of Outdated Software and Hardware
Managing infrastructure is a challenge that most business owners could do without.
From absorbing the costs of acquiring new information technologies, researching whether new systems are compatible with legacy systems, to maintaining and performing routine updates on existing infrastructure, there’s a great deal to manage and consider. Given the complexity of IT asset management, many businesses often find it best to consult with IT experts.
Through IT consulting services, businesses can strategically make technology decisions that:
- Help them reduce technical debt to reduce IT costs
- Identify, procure, deploy, and maintain new information technologies
- Replace existing infrastructure with better, stronger, more capable technologies
- Maintain ongoing technology and business goal alignment with custom IT roadmaps
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2. Challenges With Integrating New Technologies
Many businesses are concerned with the repercussions for replacing or optimizing legacy systems.
Will it cause extended downtime, how much business may be lost, and how long will this transition take are natural questions to have. To add, finding systems that are compatible and will optimize existing infrastructure often requires in-depth expertise that many small to medium-sized businesses don’t have access to (or can afford).
During such cases, management services often outsource IT vendor management to a managed service provider (MSP).
By auditing existing infrastructure and combining their collective industry expertise, MSPs can find viable solutions that meet an organization’s needs, budget, and goals while often saving them time, money, and resources.
3. Inadequate Employee (Internal) Security Measures
Cybercriminals have learned that employees are often the weakest link in an organization’s cybersecurity architecture. Among the leading employee security issues revolve around:
- Phishing attacks
- Weak passwords
- Remote and BOYD risks
- Business email compromise (BEC)
To better combat internal security issues, businesses should consider cybersecurity consulting, managed security services from a managed service provider, or outsourcing their cybersecurity responsibilities to defense contractors.
4. Data Backup and Disaster Recovery
Around 78% of Canadian companies have experienced ransomware attacks in recent years AND have paid the ransom. As the risk of data loss continues to grow, organizations are quickly learning cyberattacks can originate from a myriad of sources, not all being malicious. For instance, data loss can occur in the following events:
- Human error
- Power outage
- Equipment malfunction
By having a business continuity plan and disaster recovery services, businesses can safeguard their data, mitigate downtime, and curb the impacts of impending cyber attacks.
5. A Need for Comprehensive Solutions
Many businesses use the ‘band-aid’ approach to temporarily smooth over infrastructure issues. For some, this approach works, but for many, it’s a recipe for disaster. Additionally, failure to confront root issues head on results in recurring issues across an infrastructure, which results in:
- Less available support services
- Decreased in productivity and efficiency
- Hidden security vulnerabilities which may be exploitable
- Increased long-term costs, time, and resources for issue resolutions
6. An Improperly Configured Cloud
Cloud-based cyber attacks are growing in impact and success. Recent research found that 45% of breaches occurred in the cloud. Of that study, 43% of organizations were in the early stages or had no strategy applying security practices to safeguard their cloud environments.
For businesses with or seeking cloud services, strengthening cloud infrastructure is a chief priority. Alternatively, a business could risk facing a data breach, which averages $4.35 million in costs in 2022.
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Overcome IT Problems in Business With Yardstick Technologies
Regardless of the size of your organization, IT problems can impact your operations. What’s important is putting your business in the best position to handle common technology problems.
For help with overcoming problems with IT, it’s time to reach out to Yardstick Technologies.
With more than a decade of experience of helping 150 customers, we know how to make your IT problems a thing of the past. With us in your corner, you’ll benefit from:
- Our average CSAT rating of 96.9%
- An average resolution time of 90 mins
- An experienced provider who services over 6,500 desktops and 600+ servers
To confront your IT problems in business headon, contact us today to get started.