IT Help Made Easy
There are several ways to get quick, effective and friendly IT support from us:
Email
Just send us an email to
and it will automatically be entered into our helpdesk system and assigned to one of our support specialists. Please include as many details as possible about your issue and a contact number at which we can reach you if needed.
Web Portal
If you are a current client you may have a web portal login and can login here. If you do not have a login, please contact us via email or phone.
Telephone:
For phone support you can reach us at 780-701-1838 and press 1 for service (between 8 and 5 Monday to Friday). If you are calling from out of town, you can also call our toll-free number at 1-866-942-5067
Remote Assistance
While talking to one of our support people they may request that you install a remote help agent on your computer so that they can connect to your computer remotely and assist you. Click here to download and install our remote agent.
Some companies may have their own customized remote agent which can be accessed and downloaded using the login on the left. The login info will be provided to you by our support staff as needed.
Streaming Assistance
For one-time help you can use our streaming help agent as it does not involve installing anything. Click here